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Resolution #4: Learn Your Employees Names

- August 1, 2017 by Leslie Stoll, CSP ARM (View all posts by Leslie)
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“A person’s name is to him or her the sweetest and most important sound in any language.” – Dale Carnegie People enjoy hearing their name. Remembering names is important on many levels. It makes people feel good to hear their …  Read more …

Resolution #3: Empowering Your Supervisors

- July 18, 2017 by Leslie Stoll, CSP ARM (View all posts by Leslie)
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Imagine you are a restaurant manager. Ideally, your job is to make sure things run smoothly. To do this, you make sure everyone is trained, that the facility is maintained properly and unexpected situations are handled correctly. You will step …  Read more …